Chime CRM Reviews & Pricing 2023 – The Good and Bad

Is the Chime CRM for real estate agents the best option for your business? Read our Chime CRM reviews where we cover the Chime CRM pricing, features, pros & cons, and alternative options.

Time is money, and Chime CRM understands this fact. Thus, it designed a system that streamlines your transactions, saving you time and money.

It requires a proper system to manage customer relationships, from marketing to after-sale support. It’s not just about the initial sale but more about having a system for long-term success.

Chime CRM comes as a breath of fresh air for real estate professionals. It offers several features to simplify every task you perform related to customers and their properties.

In this article, we’ll take an in-depth look at Chime CRM and what it offers. We’ll explain what it is and how it works. What unique features does it offer, and what kind of real estate businesses does it help to increase profitability?

We’ll also investigate what its users say, checking its background and history for any interesting considerations. At the end of this review, we’ll consider its pros and cons, and you’ll be better equipped to decide if Chime CRM is the right tool for you and your business.

You can select a Chime reviews topic in our table of contents below or read from start to finish.

What is the Chime CRM?

Chime CRM is a cloud-based system that allows you to manage your contacts, properties, and transactions all in one place. It’s designed to be user-friendly, so you can get up and running quickly and easily.

It’s designed specifically for the real estate industry. It offers multiple features that are bound to simplify every task you perform related to customers and their properties.

Chime CRM is powerful and robust because it’s AI-powered. The software has been designed to automate and streamline your workflows by intelligently learning from your past activities. 

In other words, it becomes more efficient the more you use it.

Chime launched this CRM in 2016 to make the lives of real estate professionals easier. Chime CRM is different from other customer relationship management software because it offers numerous features specific to the real estate industry. 

For example, it includes a feature allowing you to keep track of your buyer’s journey.

The real steal with Chime CRM is its effectiveness at lead generation. It offers features that help you to capture leads from a range of sources, including your website, social media, and email campaigns. 

Once captured, the leads are automatically organized and nurtured through the sales pipeline.

The marketing aspect of this CRM is multifaceted. In addition to lead capture, it also offers a range of features that help you create and deliver targeted marketing campaigns.

What Are The Main Features of the Chime CRM?

The features of Chime CRM are designed to help you streamline your workflows and increase your profitability. They’re also tweaked and optimized to integrate lead generation and lead follow-up.

Some of the main Chime CRM features include:

The Chime CRM Interface

The UI is user-friendly and easy to navigate. It’s also customizable, so you can tailor the software to match your personal preferences and workflows.

The Intelligent IDX Website

It’s the best-rated website building tool for real estate professionals. It offers a range of professional themes and gorgeous templates to present your listings.

Optimized Pocket Listings

You can quickly list new properties on your website and share them with potential buyers without going through the MLS.

Integrated Drip Campaigns

The CRM comes with a range of email templates that you can use to nurture your leads through the sales pipeline.

Chime CRM Power Dialer

Automated dialing makes it easy to connect with your leads. The power dialer also dynamically generates call lists and bulk voice messages. This feature is great for lead follow-up and converting warm leads.

Listing Alerts

You can automatically notify your leads when new listings that match their criteria come on the market.

Virtual Video Tours

If you’re interested in seeing a property in person but can’t do so in person, you can now request a video tour or access a virtual tour directly from the listing page.

Chime CRM Insights

This feature gives you an overview of your business’s performance. You can track your progress and see where you need to make improvements. These insights are generated using data from your CRM.

AI-Assisted Advertising

Chime’s AI-powered algorithms help you to create targeted ad campaigns that generate leads. Scheduled and automatic ad delivery ensures that your campaigns are always running.

What Is The Chime CRM AI Assistant?

This feature will allow you to double your lead response rate. Auto-respond to queries, and book appointments with leads through this feature, saving time by:

• Using script responses to qualify leads for direct engagement with agents
• Notify agents when cold leads are warmed to hot prospects
• Use automated tags to bulk manage leads
• Disqualify unsuitable leads

How the Chime CRM AI Assistant Turns Leads into Gold

The Chime CRM AI assistant is a feature that’s designed to help you increase your lead response rate. It does this by auto-responding to queries and booking appointments with leads.

The AI assistant uses script responses to qualify leads for direct engagement with agents. It also notifies agents when cold leads successfully warm up through your sales funnel to become hot prospects.

Automated tags help you to bulk manage your leads more effectively. You can also use the AI assistant to disqualify unsuitable leads to avoid wasting time following up with them.

How the Chime CRM Yields Operational Intelligence

Operational intelligence is the ability to make decisions based on data. Chime provides operational intelligence through lead analysis that helps you optimize your business opportunities.

This CRM solution makes customer management seamlessly easy from the first touch to the fruition of the deal and also offers you a bird’s eye view of how your business is performing.

Chime provides operational intelligence through lead analysis that entails:

• Lead Score

This feature allows you to shape your priorities that adjust lead scores dynamically.

• Lead Analysis

This feature deploys Chime behavioral analysis and leads score priorities, evaluating engagement indicators.

• Smart Suggestions

This feature gives you actionable next steps for your leads, so you know exactly what to do to move them further down the sales pipeline.

How Does Chime CRM Streamline Your Real Estate Transactions?

One of the best features of Chime CRM is the built-in transaction management system. This system makes it easy to track your transactions from start to finish. You can also add custom fields to track any information that is important to you.

The transaction management system is easy to use and makes it easy to keep track of your transactions.

Chime CRM Smart Plans

Automate workflows to work smarter not harder.

Do you remember when you were last in the middle of a transaction and had to stop what you were doing to look up a phone number or email address? With Chime CRM, you can add custom fields to your transactions so that all the information you need is right at your fingertips.

You can also set up automatic reminders to follow up with a client.

Clean File Management

You can keep all your documents in one place and access them from anywhere.

It can be difficult to keep track of all the documents you need for a transaction. You can upload all your documents into the system and access them from anywhere with Chime.

Thus, you can always have the most up-to-date version of your documents. Not to mention, this eliminates the need to carry around a physical file or binder.

Seamless Integration with Other Programs

You can continue to use the programs with which you are already comfortable.

With Chime CRM, you can integrate your email, calendars, and other programs like Brokermint, Dotloop, and Skyslope into the system. This way, you can continue to use the programs you’ve mastered and have all your information in one place.

Accurate Value Accounting & Tracking

From the start, Chime considers the value of each listing and keeps track of it throughout the transaction. Hence, you always know how much a listing is worth. You’ll ensure you’re getting paid what you’re owed.

How Does the Chime CRM Enhance Strong Agency Teamwork?

Agencies hire diverse talents and skills to perform specialized tasks for the wholesome growth of the company. These agencies need to have a system helping them manage their data and workflows more efficiently.

Chime CRM offers a practical solution. It empowers your staff with a wealthy source of information, processes, and tools, and every team member can do their best work.

Imagine being able to centralize an immense collection of leads, transactions, files, documents, and contacts: all in one place. No leads will fall through the cracks, and the team would never waste time on undesirable leads.

Chime CRM Lead Routing Features

Increase the rate of agent follow-up through automated lead distribution among agents. Set time frames within which new leads should be contacted. Set automatic reminders for agents if a lead isn’t contacted in the set time frame.

Even better, create different rules for different types of leads! You can prioritize certain leads to go to specific agents. For example, you may want VIP or high-value leads to go to your top-performing agents.

You could also set it up so that leads are automatically routed to different agents if they’re not contacted within a certain time frame. This way, you can ensure every lead gets the attention it deserves.

You can customize the roles of each team member and have a clear understanding of what’s expected of them. By assigning tasks and keeping track of progress, you can hold team members accountable and ensure tasks are completed promptly.

What Is The Chime CRM Leads Pond?

Create a competitive leads pond where agents can “bid” on leads they’d like to close. By pitting agents against each other, you can create a healthy competition that will result in more leads being worked and closed.

Chime CRM also offers a variety of features that streamline your real estate business. For example, you can use the built-in email marketing tool to reach out to potential clients.

You can also create custom reports to track your progress and performance.

These features give you the ability to have complete control over your leads and transactions. Your agency can improve its communication and collaboration to create a well-oiled machine with Chime CRM.

More Enhanced Chime CRM Productivity-Boosting Integrations

As your business grows, you’ll need a CRM system to keep up with your needs. Chime provides robust CRM integrations to help you run your business more efficiently.

For example, Zapier’s Chime integrations can automate repetitive tasks like sending follow-up emails or adding new leads to your CRM.

And if you’re using Chime for team collaboration, you can use our Slack integration to get real-time notifications about new leads and deals.

Our Google Calendar integration lets you see your team’s availability and schedule appointments with leads and customers right from Chime.

You can also import leads from countless sources with our CSV import tool. Third-party leads can be imported into Chime with just a few clicks. Thus, don’t shy away from sourcing from:

• Bold Leads
• Flipt
• Homes.com
• Trulia
• Realtor.com
• RE/MAX
• Redfin
• Zillow 

Once you have your leads in Chime, the sorting and filtering tools make it easy to find exactly what you’re seeking.

And when you’re ready to reach out to a lead, the built-in email and call log features will let you track all your communications in one place.

Dotloop and Brokermint integrations provide even more ways to boost your productivity by streamlining contract management and transaction coordination.

How Does the Chime CRM Mobile App Work?

The Chime CRM mobile app allows you to manage your customer relationships on the go. You can use it to add and edit contacts, view customer profiles, and track interactions with customers.

The app also includes a built-in task manager. So, you can keep track of your to-do list and never miss a beat. Plus, the Chime CRM mobile app integrates with your email, calendar, and social media accounts, so you can always be up-to-date on your customer relationships.

Fully Mobile

This app allows you full access to all the features and advanced functions of Chime CRM. It doesn’t skimp on features, so you’ll be able to do everything necessary from your mobile device.

User-Friendly Interface

The Chime CRM mobile app has a user-friendly interface designed for busy professionals. It’s easy to use and navigate, and you can get the information you need without any hassle. 

Integrated with Your Other Accounts

The Chime CRM mobile app integrates with your email, calendar, and social media accounts. Thus, you’re always up-to-date on your customer relationships.

Plus, the app includes a built-in task manager; you can keep track of your to-do list and never miss a beat.

You’ll never have to worry about losing touch with your customers again with a power dialer in your hands wherever you go.

Chime CRM for Real Estate Agents

This Chime CRM Solution is ideal for real estate agents to build landing pages and import leads from third parties.

This solution helps with lead generation by exhaustively covering all marketing and outreach resources available to the user.

It then responds to the mass leads generated through automated scripts, taking care of 80% of qualification works. The best features of this package include:

Real Estate Lead Capture:

• Multiple channels of online advertising
• Customizable questionnaires for open house tours
• IDX website templates
• Text codes for every listing
• The third-party leads import

Tracking and Chime Insights:

• Customizable lead search protocols
• Site activity analytics
• Highlighting sales opportunities
• Lead scores and analysis
• Chime listings recommendations

Lead Qualification and Nurturing:

• Qualification questionnaires
• Welcome messages
• Automated drip campaigns with dynamic workflows
• Lead matching
• New listings alert
• Market reports

Multimedia Communications:

• Multiple integrated email providers
• Simple internet voice calls
• Mass and individual texts
• Mass and individual emailing
• Voicemail support
• Automated call lists

You have to request support for a quote or free demo for this Chime solution.

Chime CRM for Real Estate Teams

This Chime CRM Solution is ideal for real estate teams as it helps manage and automate daily tasks. It offers a customizable dashboard to view and monitor your team’s progress.

For starters, it has all the features and functionalities of the Chime CRM for Real Estate Agents solution. It’s an upgrade solution, so it offers more.

You can assign roles and limit access to data or features of team members to avoid overlap in work.

The best features of this package include:

• Template-based emails and texts
• Team chats
• Customizable employee roles
• Vendor/ Partner roles
• Shared call lists
• Customizable drip campaigns and workflows
• Chime Insights for team analytics
• Lead assignment and routing rules

It has extra teamwork performance features like:

• Business goal customization and tracking
• Leads analysis
• Agent accountability and activity tracking
• Detailed business analysis reporting
• Funnel analysis for improvements

Chime CRM for Real Estate Brokers

This Chime solution empowers you to develop a strong organization with seamless team collaboration structures. It’s an upgrade solution; it offers more features than the Chime CRM for Real Estate Agents solution.

The broker-specific features of this package include:

• Team management
• Broker website
• Team templates for emails and landing pages
• Lead routing
• ISA team solution
• Team communication
• Team reports
• Accountability reports
• Team business goals for healthy competition among agents
• Business reports
• Transaction reports
• Source analysis

What is Chime CRM Branding Ads?

Real estate agents often combine online and offline marketing techniques to attract new clients and grow their businesses. However, the vast majority of Americans now spend more time than ever online. 

Thus, agents need to have a strong online presence.

One way to build your online presence is through Chime branding ads. Chime branding ads are a type of online advertising that allows you to place your brand name and/or logo on another website.

Potential clients are more likely to remember you when they’re ready to buy or sell a home when they see your brand on a trusted website.

Some of the websites that host your Chime branding ads include:

• Facebook
• Google
• Instagram
• YouTube
• Bing
• Yahoo
• The New York Times
• Something Digital

There are a few different ways to go about Chime branding. Zip Denominator is one popular method. Zip Denominator allows you to target a specific geographic area with your Chime branding ads.

Another option is to use a Sphere Loudspeaker. This type of ad is placed on websites that are visited by potential clients in your sphere of influence. Referrals are a powerful marketing tool, and Sphere Loudspeaker allows you to tap into that potential.

No matter which method you choose, Chime branding is an effective way to build your online presence and attract new clients. Talk to your real estate coach or another trusted advisor to learn more about how Chime branding could work for you.

Chime CRM Reviews by Real Users

Chime CRM claims it could supercharge any reliable real estate business, and it has enough success stories to prove it.

For example, the Chief Strategy Officer at Lucido Global, LLC wrote that Chime was “a total game-changer” for his business.

Similarly, the director of a real estate investment firm said, “Chime helped my team close more deals and increase profits.“

Sarah Richardson founded and heads Tru Realty. She says that with Chime, “Our agents have increased their production by an average of 20%.”

Mike Klemesrud is a longtime freelance real estate agent who used to spend a lot of time on the phone with clients. He says, “Chime frees up so much more time so I’m able to work on other tasks.”

Klemesrud also notes he can make and receive calls from anywhere now, thanks to Chime’s mobile app.

Nick Leavy is still awed at the level of customization for the real estate industry that Chime offers. He says, “I haven’t found any software or service on the market coming close to what Chime can do for real estate professionals.“

John Murray is the owner of the prestigious Key Realty network. He praises Chime’s “amazing customer service and the sheer number of features” that Chime offers its users.

Let’s not forget Dan Veeb, a national real estate coach. He says, “Chime is, by far, the best CRM I’ve used in my real estate career.“

These are just a few thousands of satisfied customers who have used Chime to help grow their businesses. It’s ideal if you’re looking for a CRM to take your business to the next level.

How Much Does the Chime CRM Cost?

• The agent package starts at $499 a month.
• The team package starts at $899 a month.
• The enterprise package starts at $2249 a month.
• The Chime CRM Dialer costs $99 a month.
• There is a $5 a month Chime MLS access fee.

Please note that these prices are based on our research and the Chime CRM pricing could change. There may be some additional options and fees. There is also a setup fee for the packages listed above.

While pricey, you can get a free Chime CRM demo before signing up. Another great feature is that if you add a lender, you can split some of the Chime CRM costs.

Chime CRM Pros and Cons

What are some Chime CRM pros?

• User-friendliness
• AI assistance
• Easy website builder and customization
• Lead generation and maximization
• Ability to integrate with other applications
• Virtual video tours
• Scalability
• A free trial period
• Fully mobile app

What are some Chime CRM cons?

• It can be difficult to learn
• The user interface could be better

What Are Some Chime CRM Alternatives?

1. REDX Vortex – This option isn’t a traditional CRM but has CRM-like features for those acquiring real estate leads through the phone. Read our REDX reviews.
2. Monday.com CRM – The Monday CRM isn’t specifically made for real estate agents but it is worth taking looking into. Read our Monday.com reviews article.
3. Pipedrive CRM – A sales management solution for real estate agents. To learn more about this sales CRM, you can check out these Pipedrive CRM reviews from Agent Marketing Essentials.
4. Hubspot CRM – Another popular Chime CRM alternative you can try for free is Hubspot. StartingABlog.io’s Hubspot reviews have a good list of this CRM’s pros and cons.

Chime CRM Reviews – Final Thoughts

Anyone in the real estate industry appreciates the amount of work that goes out to handling customers, their due diligence, and all their property expectations.

Chime CRM is a powerful customer relationship management tool that can help real estate agents grow their businesses in 2023. It’s user-friendly, scalable, and offers a free trial period. However, it’s challenging to master, and the user interface could be better.

Chime is helping businesses succeed, from freelance agents and agencies to enterprise brokerages with thousands of users.

Artificial intelligence is used in the Chime real estate CRM to automate and suggest the next best actions to take with a lead, and website integration makes it easy to showcase your brand and properties.

Many happy customers have lauded the Chime CRM for its user-friendliness, AI assistance, and website building templates, among many other features.

Chime CRM is worth considering if you’re a real estate agent looking for a CRM to take your business to the next level.